Terms and Conditions

1. General

The following constitute an agreement between you and  Aussia Pharmaceuticals Pty Ltd ACN 115 461 624  (“Aussia Pharma”, “we” or “us”), the operator of the Aussia Pharma website’s shopping page https://aussia.com.au/shop   (“Online Shop”), in relation to the purchase of Aussia Pharma Products via the Online Shop (“Aussia Pharma Products“)

By purchasing Aussia Pharma Products via this Online Shop, you signify that you agree to these Terms of Purchase
2. Changes to these Terms of Purchase

We may change these Terms of Purchase at any time, as we deem appropriate. If we make changes we will let you know by noting on the Online Shop that the Terms of Purchase have been updated.

If you disagree with the changes to these Terms of Purchase, discontinue your use of the Online Shop to purchase Aussia Pharma Products via the Online Shop.

Your ongoing purchase of Aussia Pharma Products or services via the Online Shop after the changes take effect signifies your agreement to the new terms.

3. Ordering Aussia Pharma Products

A.         Capacity To Contract

Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our Online Shop, you warrant that you are over 18 years of age.

B.         Price and Product Availability

We endeavour to ensure that our product list is current, however we give no undertaking as to the availability of any product advertised on our Online Shop.

All prices are in Australian Dollars (AUD) and are GST inclusive. We reserve the right to amend our prices at any time.

Unless indicated otherwise, packaging and postage is an additional charge, calculated at the time of purchase in accordance with your address for delivery.

Any order placed by you in the manner described on this Online Shop is an offer by you to purchase a particular product at the advertised price (including delivery costs and other charges) specified on this Online Shop at the time you place your order.

C.         Title and Risk

Legal title to all products purchased on this Online Shop passes to you when we receive payment (“Product Sale“).

By purchasing, you agree that the relevant Product Sale is to be taken to have occurred and the sales contract formed in Australia and is to be governed by the laws of Australia, notwithstanding the location in which you reside or are located at the time you place your order or make your payment.

Following the Product Sale, the transportation of your ordered product to your address for delivery is undertaken by the transportation carrier acting as your agent.

All risk of loss or damage to your ordered product passes to you when we despatch the product.

D.         Order Cancellation Due To Error

Where a product has been listed at the incorrect price, with incorrect descriptive information or image due to a typographical error, or with a similar oversight, we reserve the right to cancel your transaction.

Where your credit card has been charged, we will refund your credit card for the total amount debited and this refund shall be a cap on our liability and obligations to you in this respect.

4. Payments

A.         Payment Methods

Payments can be made by [Visa, Mastercard, PayPal, Alipay, WeChat Pay and Aussia Pharma Gift Crds purchased using Alipay and WeChat Pay are only able to be shipped to China. ]

Unless otherwise specified, the price payable for Aussia Pharma Products ordered is the price specified on this Online Shop, plus any applicable shipping and handling charges. Prices are inclusive of GST for Australian deliveries and exclusive of GST for all products shipped outside Australia.

B.         Payment Information

When you order from us, we require you to provide your name, address for delivery, email, telephone contact and payment method details.  

We undertake to take due care with this information and in compliance with our Privacy Policy, however in providing us with such information, you accept that we are not liable for its misuse due to an error in transmission, virus or malware.

5. Delivery

A.         Australia Wide Shipping  

Each purchase will be shipped as a separate order and cannot be combined. Whenever possible in Australia, Sydney, Melbourne and Brisbane orders will usually be delivered within 5 days of ordering. Adelaide, Hobart, Perth and all regional areas within approximately 7 days.

Aussia Pharma cannot guarantee delivery times, including due to reasons beyond Aussia Pharma’s control.

All deliveries are made Monday – Friday via [Australia Post. ]

B.         International Shipping  

For international orders deliveries are sorted and shipped via air freight to the handling centre within your country and then delivered by your country’s postal service. You agree that Aussia Pharma is not responsible for, and has no control over, the local postal service in your country.

You agree that Aussia Pharma cannot be held liable for any shipping issues, delays or errors originating from within your country.

When ordering from Aussia Pharma, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Aussia Pharma has no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country and region to region; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original shipment delivery estimates.

Aussia Pharma reserves the right not to deliver Aussia Pharma Products to certain countries.

Aussia Pharma is also not responsible for assuring the product can be lawfully imported to the destination country.

When ordering from Aussia Pharma, for delivery outside Australia, you or the recipient of record must comply with all laws and regulations of the destination country. Accordingly, you should check any import laws or regulations that would restrict the importation of the Aussia Pharma Products prior to purchase.

6. Product Returns

We do not accept returns for simply changing your mind after purchase.

Notwithstanding the above, Aussia Pharma Products come with guarantees that cannot be excluded under the Australian Consumer Law.

We undertake to replace any Aussia Pharma Products delivered to you that is faulty or is in a damaged condition.

If we are unable at the time of return to replace or exchange the returned Aussia Pharma Products, we undertake to reimburse your credit card for the amount initially debited for the purchase, including packaging and postage charges but this will be a cap on our liability and obligations to you in this respect.

7. Disclaimer of Warranty & Limitation of Liability

Nothing in these terms and conditions is taken to exclude, restrict or modify any guarantee, condition or warranty that we are prohibited by law from excluding, restricting or modifying.

If such a statutory guarantee applies to these terms and conditions and we breach it, we accept liability for such breach. But, to the maximum extent permitted at law:

  • our liability is limited to the resupply of the relevant product or payment of the costs of resupplying the relevant product; and
  • we do not accept liability for any loss whatsoever, including consequential loss suffered by you arising from product/s we have supplied.

8.Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New South Wales. You agree to submit to the jurisdiction of New South Wales Courts.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid, but only to the extent necessary to achieve such validity. the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

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